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On-site Professional Support


Your water purification system is an important part of your work. Ensuring that your system is operating at optimum efficiency is an essential part of our business. Our certified Field Service Engineers provide expert on-site professional support for the installation, validation, and maintenance of your individual and total water solutions.

Service Plans

Choose the service plan that best fits your specific needs.

Three levels of coverage exist to satisfy your requirements:
  • Service Total™
  • Service Advanced™
  • Service Essential™

Qualification and Validation

Do you work in a validated environment?

Designed to facilitate validation procedures Pharma Service Plans cover all the elements required for full system requalification to ensure you are fully compliant when audited.

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Calibration, Verification and Suitability Tests

Discover how our Calibration, Verification and Suitability tests can:
  • Eliminate risk of deviation over time
  • Ensure the integrity of your work
  • Strengthen your quality assurance status

Installation Services

Professional installation by experts to guarantee optimum equipment functioning and usage.
  • Certified field service engineers
  • Comprehensive pre-installation checklist and installation SOP
  • On-site trainings including daily maintenance demonstrations
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Technical Hotline Assistance

Complementary telephone assistance. Dedicated in-house support experts are available to diagnose, investigate, and solve any issue you may experience.

Seminars and Training Support

Need training tailored to your specific needs? Our Applications Specialists and Field Service Support teams can provide you with customized, on-site training. Contact Us


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Events

Aug 20
08/20/17 - 08/22/17
ACS Fall National Meeting & Exposition
Washington Convention Center
Washington, DC, USA
,Reagents Chemicals and Labware,Analytics and Sample Preparation North America 20170820
Sep 06
09/06/17 - 09/08/17
ASCP Annual Meeting
Hyatt Regency Chicago
Chicago, IL, USA
,Analytics and Sample Preparation North America 20170906
Oct 02
10/02/17 - 10/06/17
EXPOQUIMIA
Fira Barcelona Gran Via
Barcelona, Spain
,Reagents Chemicals and Labware,Life Science Research,Industrial Biomonitoring,Analytics and Sample Preparation Europe 20171002