MilliporeSigma announced the expansion of the MyMilli-Q™ Remote Care online service portal to now include benchtop water purification systems. With the extension of digital capabilities to Milli-Q® IQ and Milli-Q® IX series systems, MilliporeSigma continues to set new standards in customer care and is at the forefront of digital innovation in customer service.
MyMilli-Q™ Remote Care is an online monitoring and service capability that helps scientists manage their lab water systems remotely. Expansion to benchtop systems is aimed at providing maximum lab productivity with remote diagnostics and assistance. The online service portal allows scientists to monitor lab performance with system notifications and remote access. It also simplifies data traceability, as well as audits and lab accreditation processes.
By activating MyMilli-Q™ Remote Care, customers will benefit from:
By expanding to benchtop systems, MyMilli-Q™ Remote Care can help scientists maximize productivity by securing critical lab applications, managing remote operations, and facilitating answers to regulatory demands.
MilliporeSigma’s Milli-Q® lab water products provide reliable, high-quality sources of purified water to help meet scientists’ needs. The Milli-Q® connected benchtop systems (Milli-Q® IQ 7000 ultrapure water systems; Milli-Q® IQ 7003/05/10/15 ultrapure and pure water systems; and Milli-Q® IX 7003/05/10/15 pure water systems), are currently available for purchase.